Better people, better process, better technology.
We built our business model around the two things we found most lacking in the industry: transparency and trust. With Clearent, you get the tools and behind-the-scenes support you need to manage and grow your business:
- Powered by people—While our technology platform is second to none, the true powerhouse behind Clearent is our people. You will work with a team that is empowered to help you succeed. We offer dedicated customer support 24/7, and each of our relationship managers is personally accountable for their responsiveness and your clients’ satisfaction. They have the industry knowledge and are given the latitude and flexibility to make the right decisions on your behalf. Your issues are resolved and questions answered quickly, and they will work one-on-one with you to make the right things happen for you and your customers. You won’t find a better, more experienced—and more motivated—team at your service anywhere. Their number one goal is to help you maximize sales and drive residuals and profitability.
- Best-generation technology—Forget “next-generation” platforms. At Clearent, we’ve designed a completely new system based on a shared vision of what ISOs need to be successful. At the front end of this system is our proprietary Compass program. Your merchants will have clarity into their business, and you’ll be able to focus on the factors that determine the overall health of the relationship, including pricing, profitability, activations, attrition and more. Compass also delivers complete transparency into your residuals. It gives you total insight into your program—including all income and fees. Get a preview of what Compass and Clearent can do for you.
- “Gain without pain” process—We have structured our process to be as simple and straightforward as possible. You will have a clear understanding at every step of the way about what is happening and why. There are no hassles, no surprises and no missed opportunities for you. We apply these same principals to every phase of your program: boarding, set ups, conversions, and customer service. In short, you are up and running with Clearent fast, with total client support from day one.Our thorough training program prepares your representatives to deliver the best solutions in the marketplace—aided by our comprehensive marketing plan that clearly details roles and accountability.
For more information, click on the links to the left.
