Better people, better process, better technology.

We built our business model around the two things we found most lacking in the industry: transparency and trust. With Clearent you get the tools and behind the scenes support you need to drive more positive merchant interactions, grow revenue and capitalize on cross-selling opportunities:

Powered by people—While our technology platform is second to none, the true powerhouse behind Clearent is our people. You will work with a team that is empowered to help you succeed. We offer dedicated customer support, and each of our relationship managers is personally accountable for their responsiveness and your clients’ satisfaction. You won’t find a better, more experienced—and more motivated—team at your service anywhere. Their number-one goal is to help you maximize your end-user relationships and drive profitability.
“Gain without pain” process—We have structured our process to be as simple and straightforward as possible. You will have a clear understanding at every step of the way about what is happening and why. There are no hassles, no surprises and no missed opportunities for you. We apply these same principals to every phase of your program: boarding, set ups, conversions, referrals, and customer service. In short, you are up and running with Clearent fast, with total client support from day one.
Our thorough training program prepares your representatives to deliver the best solutions in the marketplace—aided by our comprehensive marketing plan that clearly details roles and accountability.
Best-generation technology—Forget “next-generation” platforms. At Clearent, we’ve designed a completely new system based on a shared vision of what financial institutions need to be successful. At the front end of this system is our proprietary Compass program. For the first time ever, it gives you and your merchants tremendous clarity. Self-service merchant reporting tools allow you to empower your accounts to do their own research to find the answers they need quickly. That frees you to spend time on other activities to help drive revenue.
Compass also gives you a rich resource of business intelligence that keeps your finger on the pulse of every relationship in your portfolio. You get at-a-glance reports based on virtually every metric: pricing, profitability, activations, attrition, and more. This allows you to monitor and manage your business more proactively. For example, the profitability tool graphically illustrates your portfolio pricing. This view allows you to spot clients who are being overcharged and verify that the net revenue spread is in the right range.
The value of this data goes well beyond our merchant processing program. You can use it to predict—and possibly avoid—loan losses and more. For example, if one of your commercial accounts also has a merchant processing relationship with your financial institution, you can use the Compass “Gainers and Losers” tool to monitor the health of the business. A dramatic drop in sales volumes could indicate that the business is in trouble—and your loan at risk of default.
Compass delivers total transparency. It gives you clear insight into your program—including all income and fees. Get a preview of what Compass and Clearent can do for you.

For more information, click on the links to the left.